Access and Entry

What is included with my entry fee?

As a Wingtips guest, you have access to all of the complimentary amenities available in the lounge.  This includes food buffet, complimentary non-alcoholic beverages and selection of spirits, wines and beers, high-speed Wi-Fi, in-lounge restrooms and more.

Are children allowed in the lounge?

Children of all ages are permitted into the lounge.  Children under the age of 2 and under are free to enter with an accompanying adult.

Can I bring guests into the lounge?

Guests are allowed, but will be subject to a single-visit rate.  Certain network members can bring up to 4 guests and charge the entry fee through their membership process.  Refer to your guest policy of your membership network.

Do I need to fly a certain airline to use the lounge?

Any guest from any airline and any class of service is welcome in the Wingtips Lounge.  However, are lounges are post-security and guests must be departing from an airline that operates out of the terminal where Wingtips is located.  In JFK, this is Terminal 4.  In St. Louis, this is Terminal 2.

If I’m traveling economy can I still use the lounge?

Yes.  You may purchase a single-visit pass regardless of your class of service.

What do I need to have to access to the lounge?

To access the lounge, you must have at minimum a valid boarding pass.  In addition, you must have one of the following:

  • Wingtips membership card
  • Lounge Invitation card from a Wingtips Partner Airline
  • Accepted network membership card
  • Valid credit card (Visa, MasterCard, American Express)

General

Can I smoke in the lounge?

Smoking is not permitted in Wingtips Lounge.

If I leave the lounge temporarily, can I come back in?

Yes.  Once your entry has been processed you have 4 hours to use the lounge.  If you leave the lounge and enter after the 4-hour window, you will be subject to another entry fee.

What do I do if I lose my invitation card?

You will need a lounge invitation card to enter the lounge for free.  If you lose your card, you should go back to the airline ticket counter and ask for a replacement.

How long can I use the lounge?

Each entry is valid for use of the lounge for up to 4 hours.

Do you offer membership?

Yes, please refer to our Wingtips Membership page for more information.

Do you accept cash?

No.  The only accepted form of payment is Visa, MasterCard or American Express.