Access and Entry
What is included with my entry fee?
As a Wingtips guest, you have access to all of the complimentary amenities available in the lounge. This includes food and beverage buffet, self-serve bar, business center, Wi-Fi access, in-lounge restrooms, showers, and more.
Does Wingtips have a dress code?
We ask that our guests be properly covered. No ball caps or ripped clothing permitted.
Are children allowed in the lounge?
Children of all ages are permitted into the lounge. Children under the age of 3 are free to enter with an accompanying adult.
Can I bring guests into the lounge?
Guests are allowed, but will be subject to a Day Pass rate of $50. Network members can bring up to 6 guests and charge the entry fee through their membership process.
Do I need to fly a certain airline to use the lounge?
Any guest from any airline and any class of service is welcome in the Wingtips Lounge. However, due to the location of the lounge, the passenger must be departing from an airline that operates out of Terminal 4 to pass through security.
If I’m traveling economy can I still use the lounge?
Yes. You may purchase a Day Pass for $50 regardless of your class of service.
Can I use the lounge if I am traveling into Terminal 4?
If you arrive into Terminal 4 and wish to use Wingtips Lounge, your airline must issue a gate pass for you to pass through security.
What do I need to have to access to the lounge?
To access the lounge, you must have at minimum a valid boarding pass. In addition, you must have one of the following:
• Lounge Invitation card from a Wingtips Partner Airline
• Accepted network membership card
• Valid credit card (Visa, MasterCard, American Express)
Can I smoke in the lounge?
Smoking is not permitted in Wingtips Lounge.
If I leave the lounge temporarily, can I come back in?
Yes. Once your entry has been processed you have 4 hours to use the lounge. If you leave the lounge and enter after the 4-hour window, you will be subject to another entry fee.
How do I contact Wingtips lounge?
You can email us direct at WingtipsJFK@WingtipsLounge.com or call the main desk at 718-751-4222
What do I do if I lose my invitation card?
You will need a lounge invitation card to enter the lounge for free. If you lose your card, you should go back to the airline ticket counter and ask for a replacement.
How long can I use the lounge?
Each entry is valid for use of the lounge for up to 4 hours.
Do you accept cash?
No. The only accepted form of payment is Visa, MasterCard or American Express.